Privacy Policy

1. Introduction

Ideaplexa LLC (“we,” “our,” or “us”) respects your privacy. This Privacy Policy explains how we collect, use, and protect information when you use VoiceTypr (“the Software”).

2. Information We Collect

2.0 Controller

Ideaplexa LLC is the data controller for website and license data. Contact: support@voicetypr.com

2.1 Device Information

• Device hash or device identifier used for trials, activation, validation, and abuse prevention
• App version
• Operating system type and version
• Device name, if provided during license activation

2.2 License Information

• License key (when activated)
• Activation status
• Trial period dates

2.3 Purchase Information

Payment processing is handled by Polar.sh. We receive and store the purchase and license information needed to issue licenses, manage device limits, process refunds, and provide support. We do not store credit card or payment card details.

2.4 Cookies and online identifiers

See our Cookie Policyfor details on cookie categories and purposes. Non‑essential cookies load only with your consent.

3. Local and Optional Network Processing

3.1 Local transcription and local usage data

VoiceTypr normally transcribes voice on your device using local models. Local app data may include:

• Usage streaks and daily activity
• Transcription history stored by the app on your device
• Words transcribed count
• Time saved estimates
• Audio or video files you choose to transcribe locally

This local app data is stored on your device. It is not sent to our servers unless you choose to send diagnostics, contact support, or enable an optional network feature.

3.2 Optional AI formatting and network features

If you enable AI formatting presets, VoiceTypr may send the transcribed text, not the original audio, to the AI provider you configure. If you explicitly enable an optional non-local transcription mode, audio may be sent as part of that opt-in workflow. These features are separate from the default local transcription workflow.

4. Information We DO NOT Collect by Default

• Raw voice recordings during normal local transcription
• Audio or video files you process locally
• Personal files or documents on your computer
• Browsing history
• Your full transcription history, unless you choose to send diagnostics or enable an optional provider workflow

Local transcription is the default. Optional AI formatting can send text only when you enable it, and support reports can include the diagnostic details you choose to submit.

5. Purposes and Legal Bases (GDPR)

• License and trial management — Performance of contract
• Fraud prevention and security — Legitimate interests
• Customer support — Performance of contract or Legitimate interests
• Analytics — Legitimate interests; OpenPanel is used for website analytics
• Marketing/attribution — Consent (loaded only with consent)

6. Data Storage and Security

• License, trial, and support data is stored with service providers we use to operate VoiceTypr
• We use reasonable technical and organizational security measures
• Access is limited to authorized personnel and service providers who need it to operate, secure, or support the product
• Where data is transferred internationally, we rely on appropriate safeguards where required

7. Data Retention

• License and purchase records: retained while needed to provide the license, handle refunds, prevent abuse, and meet legal or tax obligations
• Trial and device records: retained as needed for trial enforcement, license validation, fraud prevention, and support
• Support and bug reports: retained as needed to respond, debug, and improve the product
• Consent records: retained so we can remember your cookie choices

8. Third-Party Services

We use the following third-party services:

• Polar.sh: Checkout, payment processing, license key generation, activation, refunds, and customer/license records
• Database and hosting providers: Infrastructure for license validation, trials, and website/API operation
• OpenPanel: Website analytics
• Google Tag Manager & Affonso: Marketing/attribution and metrics; Affonso runs in consent mode and marketing cookies are only enabled with consent
• Discord: Delivery of support, bug, and crash reports you submit through the app
• Optional AI providers: If you enable AI formatting, text may be sent to the provider you configure, such as OpenAI, Anthropic, Google Gemini, or an OpenAI-compatible endpoint

These services have their own privacy policies and data practices.

9. Your Rights

Depending on your location, you may have the right to access, rectify, erase, restrict, object to processing, or request portability of your personal data. You can also withdraw consent at any time for consent‑based processing.

To exercise rights, contact: support@voicetypr.com. You may also lodge a complaint with your local supervisory authority in the EU/EEA.

10. International Transfers

Where data is transferred outside your jurisdiction, we use appropriate safeguards such as Standard Contractual Clauses (SCCs).

11. Children's Privacy

VoiceTypr is intended for users aged 13 and older. We do not knowingly collect information from children under 13. If you believe we have collected such information, please contact us.

12. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by updating the “Last Updated” date. Continued use of the Software after changes constitutes acceptance.

13. Contact Us

For privacy-related questions or concerns:

Ideaplexa LLC
30 N Gould St Ste N
Sheridan, WY 82801
United States
Email: support@voicetypr.com

14. California (CCPA/CPRA)

We disclose categories such as identifiers (license/account), commercial information (purchase), and device data for operational purposes. We do not sell personal information. To exercise California rights or send a “Do Not Sell/Share” request, contact support@voicetypr.com.